Privacy Policy
Last updated: September 24, 2026
Bio-One of Fort Myers ("Bio-One," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through Bio-One of Fort Myers and this website (bioonefortmyers.com), how we use it, and the choices you have.
Information We Collect
- Information you provide: name, phone number, email address, property address, service needed, and any details you share through our contact form or by phone/email.
- Automatically collected information: IP address, browser type, device information, pages visited, and referring site, collected through Google Analytics (GA4) once you accept cookies.
- Cookies: small files stored on your device to remember your cookie preference and, if accepted, to power analytics. See "Cookies" below.
How We Use Your Information
- To respond to service requests and schedule biohazard, crime scene, or trauma cleanup services
- To communicate with you about your request, including by phone, email, or text
- To coordinate with insurance companies on your behalf, when you request this
- To improve our website and services through aggregated, anonymized analytics
- To comply with legal obligations
We do not sell your personal information. We do not share your information with third parties for their own marketing purposes.
Third-Party Service Providers
We use the following third-party services, each governed by its own privacy policy:
- Web3Forms — processes and delivers contact-form submissions to our team.
- Google Analytics (GA4) — website usage analytics, loaded only after you accept cookies.
- Google Maps — embedded map on our Contact page.
Cookies
We use a cookie consent banner. Essential site functionality does not require cookies. If you click "Accept," we enable Google Analytics cookies to understand site usage. If you click "Decline," analytics cookies remain disabled. You can change your choice at any time by clearing your browser's local storage for this site.
Your Rights
Depending on your state of residence (including under the Florida Digital Bill of Rights, CCPA/CPRA, and similar state laws), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain data sharing. To exercise these rights, contact us at [email protected] or (239) 464-2231.
Data Retention
We retain service-request information for as long as needed to provide services, comply with legal/insurance requirements, and maintain business records, after which it is securely deleted or anonymized.
Data Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is 100% secure.
Children's Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact Us
Bio-One of Fort Myers
13650 Fiddlesticks Blvd Ste 202-319, Fort Myers, FL 33912
Phone: (239) 464-2231
Email: [email protected]